Privacy Policy

At Allo Lighting, available from https://allolighting.com/, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website.

1. The Data Controller

Brand Name: Allo Lighting
Website: https://allolighting.com/
Privacy Contact Email: support@allolighting.com

2. Information We Collect

We collect personal information to process orders, provide customer support, ensure secure transactions, and improve your shopping experience. The types of data collected are clearly indicated at the point of collection.

Information You Provide to Us

Contact and Shipping Information: name, email address, phone number, billing address, and shipping address
Order Information: purchased products, order history, returns, and related transaction details
Payment Information: payments are securely processed through third-party providers such as PayPal and Stripe. We do not store full credit card details on our servers. All payment data is protected using SSL/TLS encryption

Automatically Collected Information

We may automatically collect certain information when you use our website, including IP address, browser type, device information, operating system, and time zone

We also collect usage data such as pages visited, time spent on pages, click behavior, and referral sources. Cookies and similar technologies are used to improve user experience and analyze website performance, including tools such as Google Analytics

3. How We Use Your Information

We use the information collected to operate and maintain our website, process and fulfill orders, manage payments and shipping, improve products and services, personalize user experience, communicate order updates, send transactional emails such as confirmations and tracking information, and prevent fraud and unauthorized activity

4. Sharing and Disclosure of Information

We do not sell, trade, or rent your personal information

We may share limited data only with trusted third parties necessary for business operations, including payment processors for secure transactions, shipping carriers such as DHL, UPS, and FedEx for order delivery, analytics and IT service providers such as Google Analytics, and legal authorities when required by law or to protect our rights

5. Your Rights and Choices

You may request access to your personal data or correction of inaccurate information
You may request deletion of your personal data where applicable
You may opt out of marketing communications at any time via the unsubscribe link in emails
You may manage or disable cookies through your browser settings

6. Data Security

We implement industry-standard security measures, including SSL encryption, to protect your personal information during transmission and processing. However, no method of online transmission or electronic storage is completely secure, and absolute security cannot be guaranteed

7. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Users are encouraged to review this policy periodically