Privacy Policy

Last Updated: May 17, 2026

At AlloLighting, available from https://allolighting.com/, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website.

1. The Data Controller

Brand Name: AlloLighting
Website: https://allolighting.com/
Privacy Contact Email: support@allolighting.com

2. Information We Collect

We collect personal information to process orders, provide customer support, ensure secure transactions, and improve your shopping experience. The types of data collected are clearly indicated at the point of collection.

Information You Provide to Us:

Contact and Shipping Information: name, email address, phone number, billing address, and shipping address.
Order Information: purchased products, order history, returns, and related transaction details.
Payment Information: payments are securely processed through trusted third-party providers. We do not store full credit card details on our servers. All payment data is protected using industry-standard SSL/TLS encryption.

Automatically Collected Information:

Device & Browser Data: We may automatically collect certain information when you use our website, including your IP address, browser type, device information, operating system, and time zone.
Usage Data: We collect data such as pages visited, time spent on pages, click behavior, and referral sources to analyze and improve website performance.

3. Cookies and Tracking Technologies

Cookies and similar technologies are used to improve user experience, remember your cart items, and analyze website performance (including tools such as Google Analytics). You can manage or disable cookies through your web browser settings at any time; however, disabling cookies may limit your ability to use certain features of our website.

4. How We Use Your Information

We use the information collected to:

Operate and maintain our website
Process and fulfill orders, manage payments, and arrange shipping
Improve our products, services, and website functionality
Personalize your shopping experience
Communicate order updates and send transactional emails (e.g., confirmations and tracking information)
Provide customer support
Prevent fraud, unauthorized activity, and ensure the security of our platform

5. Sharing and Disclosure of Information

We do not sell, trade, or rent your personal information to third parties.

We may share limited data only with trusted third parties strictly necessary for business operations, including:

Payment Processors: For processing secure transactions.
Shipping Carriers: Such as DHL, UPS, USPS, and FedEx for order delivery.
Analytics & IT Service Providers: Such as Google Analytics to help us understand how our customers use the site.
Legal Authorities: When required by law, court order, or to protect our legal rights.

6. Your Rights and Choices

Depending on your location, you have the following rights regarding your personal data:

Access & Correction: You may request access to your personal data or the correction of inaccurate information.
Deletion: You may request the deletion of your personal data where applicable by law.
Opt-Out: You may opt out of marketing communications at any time via the "unsubscribe" link provided in our emails.

To exercise any of these rights, please contact us at support@allolighting.com.

7. Data Security

We implement industry-standard security measures, including SSL encryption, to protect your personal information during transmission and processing. While we strive to use commercially acceptable means to protect your data, please note that no method of online transmission or electronic storage is 100% secure, and absolute security cannot be guaranteed.

8. Policy Updates

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated revision date. Users are encouraged to review this policy periodically.

9. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

Email: support@allolighting.com

Business Address:
Room 612, No. 21 Jiuhe Road
Shangcheng District
Hangzhou, Zhejiang 310018
China