We are committed to protecting your personal information and privacy. This policy explains transparently how Allo Lighting handles your data when you visit and use our website, https://allolighting.com/, and when you purchase our products.

1. The Data Controller
Data Controller: Allo Lighting (operated by [Insert full company name, e.g., XX Technology Co., Ltd.])
Contact Email for Privacy Matters: [Insert dedicated privacy/customer service email]
Company Address: [Insert company address for legal contact purposes]

2. What Information Do We Collect?
We collect information primarily to process your orders and improve your shopping experience.

A. Identity and Transaction Data
These are data you actively provide when shopping, registering, or contacting us.

Data Category Purpose of Collection
Contact Data Name, email address, phone number, shipping and billing address.
Transaction Data Product purchase details, order history, return information.
Financial Data Payment information such as credit/debit card details (processed securely via third-party payment processors; we do not store full card numbers).
Account Data Username and encrypted password.

B. Automatically Collected Data – Tracking Technologies
While browsing our website, we collect the following data via cookies and similar technologies:

Data Category Purpose of Collection
Technical Data IP address, browser type, time zone, operating system, device identifiers.
Usage Data Pages visited, time spent on site, click paths, referring websites. Purpose: analyze website traffic, remember shopping cart content, customize content and ads (you can manage these via cookie settings).

3. How Do We Use Your Data?
We use your personal data based on the following lawful bases:

Purpose of Use Lawful Basis
Contract Fulfillment Process and deliver your orders, manage payments.
Customer Support Respond to inquiries, handle complaints, refunds, and returns.
Marketing Communications Send product information and promotional offers if you have explicitly consented or opted in.
Site Optimization Use analytics data to improve website performance, products, and services.
Fraud Prevention Protect our business and customers from fraudulent transactions (GMC compliance).
Legal Obligation Comply with tax, accounting, and regulatory requirements.

4. Sharing and Disclosure of Information
We do not sell your personal data. We only share information with third parties when necessary to fulfill our services:

  • Payment Processors: Share financial data with third-party providers such as PayPal to securely process payments.

  • Logistics Partners: Share name, address, and phone number with couriers to deliver products.

  • Analytics & Advertising Partners: Share anonymized or pseudonymized usage data with partners such as Google Analytics for analytics and targeted advertising (you may opt out).

  • Legal and Security: Share information as required by law, subpoenas, or government investigations.

5. Your Rights and Choices
As a user, you have control over the data we hold about you. You have the right to:

  • Access and Rectification: Access and request corrections to personal data we hold about you.

  • Right to Erasure: Request deletion of personal data under certain conditions (“Right to be Forgotten”).

  • Opt-Out of Marketing: Unsubscribe from marketing emails via the “unsubscribe” link or by contacting us.

  • Cookie Management: Manage or disable cookies via your browser settings or our website’s cookie banner/settings.

6. Data Security
We implement industry-standard physical, electronic, and administrative safeguards to protect your personal information, including SSL/TLS encryption for data transmission. While we strive to protect your data, internet transmission is never 100% secure, and you are responsible for safeguarding your account passwords.

7. Policy Updates
We reserve the right to update this Privacy Policy at any time. Any significant changes will be posted on this website, and the “Effective Date” will be updated accordingly.